Where Business Analysis and Digital Marketing Intersect – Web Wednesday #3

Hey folks – ever wonder where business and all this digital marketing stuff meet?  Doug Geiger and I have an interesting conversation on where the rubber meets the road.

We cover the idea that there’s a lot of business owners and decision makers that are just simply overloaded with social media; some of the challenges of digital marketers in this tough time; and give some tips on what someone can do to succeed in this morass.

Follow Doug Geiger on Twitter and/or connect with him on LinkedIn.

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Total Run Time: 30m 54s

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5 1/3rd Basic Digital Marketing Tips – Web Wednesday

So it’s time for another edition of Web Wednesday – this one focuses on the five (and one-third) things or tips that any business needs to know about digital marketing.  Joining me in studio is Bruce for this one.  Enjoy and leave your feedback or questions in the comments!

(Total Run Time: 14m 39s)

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If you like Web Wednesdays, don’t forget to subscribe in iTunes. We plan on doing one about every two weeks or so.

Portfolio Screencast

Just finished up this screencast, walking folks through a few examples of the work we’ve done.  What are your thoughts?

Your Weak Password Is Putting Your Business At Risk

There’s been a string of reports of various hacks of web 2.0 services, or individual services.  Whether it’s Twitter, Ning, etc, I’m hearing many reports that, as I had in a Twitter conversation with @kenburbary, It’s “the year of the miscreant.”  (By the way, if you want tips to avoid Twitter phishing, jump here to his blog).

So let’s get very serious about passwords BECAUSE 2009 IS the year of miscreant.  Deadly, business serious, and I’m going to sound tough but the message HAS to sink in.

With all of this sharing comes a responsibility to yourself.  I know, it stinks you need to have a more difficult password, but here are some facts:

1) If your password is ANY word in the dictionary or a name alone, it is much easier to be hacked.  There’s a thing called dictionary attacks where robots/scripts/etc try every english word.

Knowing this information now, you are being negligent to your business if you use a dictionary word password (especially without anything to mess it up, like numbers or special characters interspersed) and putting your business and your personal brand at risk of hackers; not to mention the time to re-create any assets that live there.

2) Depending on the age or software of the online service, some passwords are case sensitive, some aren’t.  If you can, USE CASE SENSITIVE passwords as well to increase your security.

3) The longer your password, the better.  Seriously.  Do nothing under 8 – nothing we have is less than 16 characters.  Mission critical stuff is 64 characters (we have a CD for that – after all, if a hacker/miscreant has physical access to your machine, you’re probably toast anyway).

4) User gibberish.  It’s hard to remember, but like a bank account number, you’ll eventually get it.  Go to http://www.grc.com/passwords and get yourself a unique, up to 64 character one.

5) Don’t give out your password to anyone.  I don’t give out my password to any of the Twitter services; sure, it’s just Twitter, but it’s a very bad habit.  Some of these things could easily be started knowing that many times, people’s passwords are the same for everything they do, including more serious things like their online banking.

6) Every time something wants a password, question it, even briefly:

  • What is this service asking for my password?
  • Why is it asking for it?
  • Is it really the service or program I think it is?
  • Do I trust it?  And how do I know I can trust it?

Unfortunately, even with all of this, you not alone can prevent these things.  As the hack of Twitter showed, bad security practices are done even at the top level of many sites.  Listening to podcasts like Security Now! (where many of these tips are adapted from), I’ve learned that some banks, because their websites are only web front ends to an ancient mainframe, are only 8 characters, non-case sensitive, even if you put in more!

But doing some practical things, like outlined above, can significantly reduce your chances of being hacked.  Compromising sites today is less about technology and much more about social engineering and taking advantage of the trust we seem to have.

Sharing A Little Success By Supporting The Auto Industry

I’m so honored to work with great people.

A site that we built and consulted on, http://www.supporttheautoindustry.com, has been getting some great press.  First, CNN (via Twitter) – then, WDIV TV-4 (Video Above), and today, the front page of Crain’s Detroit Business.  We simply love doing projects that give so much value to folks.  And don’t forget to check it out for your deals for buying a US-made car.

Thank you to the whole team, agency, PR, and client side.