The 0.04% Foursquare Question – Is It Worth It?

The Foursquare elections checkin map gave some very interesting data, and I’m glad they shared it – as it put Foursquare in perspective for me.

Here in Michigan, with a state as large as ours, we had 1713 checkins as of 11:30pm. At first, that sounds great.

But then let’s contrast that with an estimated voter turnout of 3,800,000 Michiganders.

That’s 0.044% of the electorate who checked in. Not even a tenth of a percentage point of Michigan (or any state for that matter – I don’t mean to pick on Michigan, their turnout was better than much of the country) voters checked in. In some states, there were 200 or 300 people, total, who checked in to vote.

This gives me a lot of pause when recommending strategies. Sure, there’s different applications, different markets, people aren’t always political, etc.

But the total number of checkins across the whole state being the same amount as go through one decent-sized polling station?

This raises a LOT of questions in my mind, even though Foursquare is growing fast.

Sure, Foursquare has 2.4 million US users – but let’s look deeper.

If that’s true as an actionable number (something we can use), why is it that only 49,421 (as of 11:30pm election day) people checked in to vote? That means Foursquare voter turnout (within the userbase) would be about 2%. Sure, we’re lackadaisical in our country about voting, but our voter turnout rate (about 37% nationally last mid-term election, so we’ll use that number) is way higher than the foursquare user turnout of 2%.

If Foursquare reflected the country, you’d get a number along the lines of 37% of the total (which is the midterm election turnout last time around), which would then be represented in about 888,000 checkins across the country. Let’s give Foursquare the benefit of the doubt and base it off of young voter turnout – some estimate that between 20%-24% depending on who you talk to. Still, the numbers aren’t adding up – after all, not all foursquare users are under 30.

There’s just something not right;  you’d think with how much the social media crowd talked about check-ins and Foursquare it’d be something of major importance you might need to throw major resources at – but the numbers show that is not true, at least right now.

Don’t get me wrong - location as a concept is very important, and will become more so. But I’m starting to think it won’t be in the context of the check-in, but in the enhanced delivery of information or in other ways.

Unsanitized Experiences

Before I started back to school last week, I decided to do a little light reading. So, I went to the bookshelf, saw Tribes by Seth Godin and figured it was about time to re-read it. The next day, I was listening to the Freakonomics podcast on education. Both started screaming the same thing to me: America is becoming tired of the factory model of life.

Cars are built in factories, with limited options available to the end consumer. Our food is grown largely by factory farms and shipped from across the world to adorn our dinner tables. Turn on the television and you will find shows that are designed by a television factory (studio) with the idea of reaching a wide audience. Most public education is done in a factory setting, with scheduled lessons delivered at scheduled times with scheduled breaks for eating and leaving.

I think that’s why the Number One Ladies Detective Agency book series amuses me so much. The author, Alexander McCall Smith, uses the term “orphan farm” to describe the orphanages in Botswana. At least his books are honest about what they are doing with the orphans!

But I digress. My belief that America, and possibly the entire world, is tired of the factory model of life is firmly rooted in the explosion of choice in our society. General Motors came into their zenith during the 1920’s by offering a choice of colors and styles for the automobile consumer, at a time Henry Ford famously stated that you could have a Model T in any color you wanted, as long as you wanted black. The state of Florida recently required that all honey sold in the state has to be locally grown. Slow foods movements, emphasising locally grown food, are starting to take firm root in many communities. Education is changing, with Waldorf Schools gaining popularity and New York City’s experiments with School of One.

Within two miles of my apartment, I have over 100 bars and restaurants, seven museums, three grocery stores, two universities, two hospitals and countless churches. I have over 200 TV channels to choose from. The entire internet and the movies it can deliver are at my fingertips. I have more than enough choice to fill my time deciding what to choose. Many people struggle with so much choice because we were, for so long, told to like it or leave it.

And now, we are beginning to regret those sanitized experiences. We demand to be treated as individuals. We demand our choice. We are learning how to deal with all of this choice.

So why do marketers continue to expect their “One Size Fits All,” communications model will resonate with the shopping public? What can the general public do to get companies to abandon broadcasting and start giving us our own experience? Let us know what it will take for you to feel “unsanitized!”

Gatorade DOES Get It

This is getting a little rediculous. Go and read it. The premise, “Gatorade doesn’t get it.”

People push brands and companies to interact, and when they do, let’s jump on them about it! They obviously can’t win in the eyes of some, with big broad general labels of “They don’t get it!” or it’s #FAIL!

Look, do I think the name of “Mission Control” isn’t perfect? Maybe. However, do I get it considering the edge of their brand and the fact that it does look like a mission control center? Yes. Would I go so far as to call it “foolish?” No.

If you decide to read their stream, they do good things like at-reply, and sure, whoever is back there is passionate about it. Which is what you want.. for me personally, it’s almost impossible to get that hyped about a drink without caffeine, but my coffee addiction isn’t the point of this post.

It used to be online interaction through social media was -only- an afterthought. To put four full-time folks on this is commitment of time and resources that shows that, in fact, they DO get it. They’re trying to make it work for them. They’re trying. They’re engaging. They’re doing it. Which is more than a lot of companies.

Attack posts, especially in situations where they don’t deserve it, is just more digital noise.

There’s always room to improve. But the running around with the “They Don’t Get It” bumper sticker and throwing it on every car in the lot (which a lot of folks seem to be doing now) isn’t productive… nor, from the outside view, the truth. We should be encouraging steps forward, not condemning them.

Disclosures: There has been no financial relationship or contact with the Gatorade team. In short, we don’t work for them.

Influence Metrics: What Can Klout Do For You? An Interview with Megan Berry of Klout

Our semi-regular podcast called “Conversate” is glad to have a special guest this week, Megan Berry (@meganberry) from Klout (@klout). In this 16-minute episode, we get into what are some of the benefits of Klout and also challenges – as well as way to use Klout and ways that maybe you shouldn’t.

Not to mention, we ask why with some apps like Hootsuite why those scores aren’t in sync with the Klout scores on the Klout main site. Also, there’s a short bit on what she happened to get out of #140conf (140 characters conference) San Francisco and what we might be able to expect in Detroit.

Inside, you’ll also find a case study of how Virgin America used measuring influence to make solid decisions on reaching targeted influencers that are right for your vertical.

If you don’t know what Klout is, it’s a San Francisco based company who has a tool to help businesses and organizations find influencers and measure their influence online across 25 variables broken into three categories; True Reach, Amplification Score and Network Score. Over 450 partners such as CoTweet and Hootsuite utilize their data.

So we proudly present the newest episode of Conversate. Download here or listen in the player below:

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Five Things The Funk Brothers Teach Us About Community

The other week, I revisited “Standing the Shadows of Motown,” and although I’ve seen the movie a few times (including a memorable show in Campus Martius Park), this time it had a different kind of impact.

So if you’ve got the ability to play it, here’s a song to go with the post from the soundtrack…

The realization was that no matter who front-lined, the music was as timeless. As someone who generally eschews covers, I must admit I was surprised by this. But that’s because it didn’t feel like a cover.

And then I realized – with the numerous members – the Funk Brothers aren’t just a band – but a small community that made some of the best music in American history together. Don’t forget, there were, depending on your standard, between 13 and over 70 funk brothers.

What are the lessons your community (online or off – it’s the same in my book) can take away from the Funk Brothers?

1. When a community is solid, it doesn’t matter who’s lead singer. And, in fact, the best lead singer is but a servant for the community. It’s not – and can’t be – all about them. The songs of Motown prove that. In the movie, Joan Osborne, Bootsy Collins, Ben Harper, Chaka Khan took the place of some legends like Martha Reeves and Marvin Gaye – it didn’t matter that it wasn’t the original singers. It felt real, because it was.

2. You stick by each other. You call when someone’s dropped off – just because someone is not giving you three useful social media links a day doesn’t mean they’re not important or you shouldn’t talk to them. Real friends do that.

Maybe pick up the phone – it might be just what they need. If someone suddenly drops out, there’s probably something actually wrong. Communities send love, networking groups gossip.

Frankly, if the number of links someone shares or retweets they do of your stuff is your judgement of community, you’re operating in a networking mode, not as a community member.

3. People mess up. People have problems. Because, newsflash, they’re people. And when they do, you love them. Make amends. Make apologies all around. Ten years from now it won’t matter, and if it still does to you, you’re petty, and I don’t want to know you in ten years.

I’m sure almost all of us have an internal list of things from the past to right – and I’m gonna do my best in the next few months to make that happen. We all make mistakes and I’ve made my share.

4. Communities are much stronger than just networking. The Funk Brothers are here after decades not just because they’re good – lots of good bands break up. There’s love there. It’s obvious in the movie that love; the love for each other and what they do. That’s the difference. If you’re judging who you talk to by the type of car they drive, you’re missing the boat.

5. Don’t overlook any instrument or any community member. Think Jack Ashford, “the fabulous tambourine man” – it was obvious he kept the stories and at times helped keep the group together. Not to mention, can you imagine the sound without that tambourine? Just like the Motown sound is marked by the solid bass, it’s top sounds are just as important. Don’t let your tambourine men and women fall silent.

What are your community inspirations? Your tips? Leave’em in the comments.